Two distinct interfaces, one for agents and one for supervision purposes.
Chatbots programmed to maintain your Contact Center running 24/7.
To guarantee an Omnichannel perspective of all customer interactions.
Your data-management intuitive tool
Our Dialer allows the most advanced methods of call dialing.
So your team can reach to your customers in a innovative and effective way.
It’s our goal to guarantee the integration between our platform and any external platforms.
A module for IVR campaigns that powers the contact performance through an automatic voice system.
We provide a complete and intuitive interface so you can easily configure all IVRs.
The GoContact platform provides a module so you can build your customized profiles.
Rate, in a comprehensive manner, the business area in your Contact Center.
The most advanced Reports & Analytics developer.
Increase the efficiency and optimize the performance of your call center with real-time analysis.
The most advanced Scripts Drag & Drop developer.
Have you considered using SMS as a communication facilitator with your clients?
Text recognition and Speech Synthesis solutions. Create an easier, more efficient communication with your customers.
Email has become one of the main channels of communication between customer and company.
Online communication integrated into the Contact Center platform.
In the current economic context, productivity, profitability and cost restraint are critical for any company’s success.
GoContact offers the latest technology in service and queue management.