Video: Ecommerce Contact Center
Contact Center Software that facilitates and allows the management of customer service in a digital environment, as, for example, an online store.
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Digital Marketing Manager at GoContact
A developer by mistake, has a Marketing background and currently manages the Digital Marketing Strategy for GoContact, a company that develops Cloud Contact Center Software. Here, he takes the responsibility for the Content Strategy, AdWords, SEO, Web Analytics and Web Development.
Latest posts by Daniel Castilho (see all)
- Improve the Digital Customer Service Experience with Web Chat - 22 Fevereiro, 2018
- Customer Service Trends for the Insurance Industry - 2 Fevereiro, 2018
- 7 Customer Service Trends to adopt in 2018 - 12 Janeiro, 2018