Video: Ecommerce Contact Center
Contact Center Software that facilitates and allows the management of customer service in a digital environment, as, for example, an online store.
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Digital Marketing Manager at GoContact
A developer by mistake, has a Marketing background and currently manages the Digital Marketing Strategy for GoContact, a company that develops Cloud Contact Center Software. Here, he takes the responsibility for the Content Strategy, AdWords, SEO, Web Analytics and Web Development.
Latest posts by Daniel Castilho (see all)
- Customer Service Trends for the Healthcare Industry - 12 April, 2018
- GDPR: 8 Measures to Ensure the Compliance of your Contact Center - 29 March, 2018
- Improve the Digital Customer Service Experience with Web Chat - 22 February, 2018