Improve the Digital Customer Service Experience with Web Chat

Improve the Digital Customer Service Experience with Web Chat When customers are faced with a problem, aside of finding a solution, they want to feel that the agents on the other side understand and identify themselves with the situation. Even when customers have some difficulties in describing what's happening, they need to [...]

By |2018-02-22T14:47:24+00:00February 22nd, 2018|Atendimento ao Cliente, Contact Center|0 Comments